Floati products use magnetic levitation (maglev) technology, allowing objects to float freely using repelling magnetic forces. No strings or hidden supports are used.

Yes, all products are designed with safety in mind. They emit minimal electromagnetic fields and are safe for everyday use.

Yes, the magnetic base must be plugged into a power outlet to activate the levitation function.

Each product includes a step by step instruction manual. In general, you place the object gently over the center of the base and slowly lower it until you feel a magnetic pull, then release carefully.

Try repositioning the object slowly and make sure the base is on a stable surface. If problems persist, refer to the troubleshooting section in the manual or contact support.

Floati products are designed for indoor use only. Exposure to moisture or extreme temperatures may damage the components.

Yes! Floati objects are designed to gently spin, creating a mesmerizing visual effect.

Yes, each product comes with a printed manual and a digital version is available on our website.

Delivery times vary by region.

EU & UK: 3 business days

US & Canada: 5-10 business days

Rest of the world: 7-14 business days

Please note: delivery times may vary depending on your location and local customs procedures.

Delivery times vary by region. Most orders are delivered within 3–10 business days.

Yes, once your order has shipped, you’ll receive a tracking number via email.

Shipping fees depend on your location. These will be calculated at checkout.

You can return products within 30 days of delivery. Items must be in their original packaging. Please see our shipping and returns page for more details.

Contact our customer service within 48 hours of delivery with photos of the damage. We’ll help you with a replacement or refund.

Yes, all Floati products come with a 2-year warranty covering manufacturing defects.

Please contact our support team with your order number and a description of the issue. We’ll guide you through the next steps.

Currently, we offer support in English and Dutch.

You can reach us via email at info@floatidesign.com or use the contact form on our website.